Charter Membership Missing

[SarahBaker]

This morning a Charter Membership was paid for via PayPal, but as of now the Charter Membership is still not activated in Sarah Baker's profile. Can someone take care of this, please?

Thank you

Verla Kay (for Sarah Baker)

[Doug Heffernan]

This morning a Charter Membership was paid for via PayPal, but as of now the Charter Membership is still not activated in Sarah Baker's profile. Can someone take care of this, please?

Thank you

Verla Kay (for Sarah Baker)

Can you try to log out and then login again?

[Aleksi "Lex" Kilpinen]

We are looking in to this. Thank you for your patience in the meantime.

[LiroyvH]

Hello Verla/Sarah,

Thank you for becoming a Charter Member! We really appreciate it as it helps us keeping the projects running! I've looked in to it and it looks like something went wrong processing the re-activation. I have manually activated your Charter Membership now. I will send you a PM in a bit to ask for a couple of additional details that may help us troubleshoot it so it won't happen again.

Thank you for your patience, my apologies for any inconvenience and thanks again for becoming a CM!


- Liroy